Returns & Exchanges
At Open Farm, we want you to be completely satisfied with your sustainable fashion choices. If your purchase isn't quite right, we offer free returns and exchanges on all unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form.
Pack Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the return form is included inside.
Drop Off and Refund
Drop the package at any authorized shipping location; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing