Frequently Asked Questions
Everything you need to know about shopping with Open Farm.
What materials are used in Open Farm apparel?
We prioritize sustainability and durability. Our collections are crafted from 100% organic cotton, recycled polyester, and ethically sourced linen to ensure high-quality, long-lasting wear.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small restocking fee.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking our 'Fit Notes' section for specific garment advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Klarna and Afterpay.
How should I care for my Open Farm garments?
To maintain the integrity of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are printed on the internal label of every garment.